Some time ago the SSD used suddenly had a symptom before it went out of the disk. It was suddenly stuck in the computer (the mouse could move, the hard disk indicator was always flashing), and then I returned to normal after half a month, and suddenly a few days ago Again such symptoms, restart the computer can not find the disk, go back to the motherboard BIOS can not find, turn off the power and wait for 1 minute, reboot the BIOS back and suddenly found the SSD, but select the SSD first boot, can not find the disk Now, repeat it, and let it go.
The Plextor M6S 256G was purchased in December 2014. It has been used for almost 2 years. The warranty is 3 years. Fortunately, it is still safe. Apply for the RMA warranty service on the official website of Plextor, Plextor warranty service. If it is in place, there will be a problem in the warranty. You do not need to collect any shipping charges for yourself and return it to use SFG to pay for the freight.
1. First go to Puket official website to apply for RMA
2. When applying for RMA, please pay attention to the type, serial number and manufacturing date of the SSD.
3. Detailed description of the problems encountered, as well as names, telephone numbers, addresses, e-mails (must be filled out accurately, because after the application, Plextor official will send an RMA feedback e-mail and check the verification code to the e-mail to facilitate tracking Processing progress
4. After filling in, you can receive an RMA email in the e-mail. There is also a PDF file. You need to print it out and send it to the outside of the parcel to make it easy for the maintenance personnel to check it out. (It must be posted outside the parcel, or the manufacturer will refuse to sign it. )
Here we must pay attention to, after applying for RMA is a hard disk that must apply for a fault within 7 days of validity time to send it back, otherwise the application of RMA will be invalid, contact Shunfeng to pick up, fill out the express order, and finally put the printed RMA label on the package Outside the box, you can send the item to the manufacturer without any shipping charges. Send out the hard disk of the fault only needs the hard disk body, the box specification invoice does not need, packs in the parcel box to allow the SF Express to pick up the pieces.
6. After sending out the parcel, you can check the maintenance status at any time on the Poor's official website with the mail's RMA number and verification code.
7. The manufacturer received a fault disk check and it will be repaired and sent back to you in about 3 working days. Plextor’s official warranty is 3 years, 1 year is for new products, 1 year is a good product, according to my disk is 14 years of purchase, in the warranty terms in 1 year after the change of good products, but I received a good disk is a new disk, not good, that Plextor is a conscience company, but also indirectly reflects the M6S this solid state drive Although it is discontinued, but the manufacturers still have a large number of inventory guarantee after-sales service
Waiting for 2 days to receive a new solid state drive after repair:
Received a new solid-state hard disk is more accidental, originally thought it was a good disc, but after installing the computer test, it is determined to be a new disk, not good, good new disc is produced in November 15 years, the native firmware is 1.08
Like the original box, the original failed SSD was produced in October 2014, and the native firmware is 1.03.
Plextor M6S's packaging is simple, solid state disk and an installation manual
Received the production in November 15th, the native firmware is 1.08 and can extend the warranty for more than 1 year
The new firmware received is 1.08, Pulte official website has been out of 1.09 firmware, simply download upgrade to 1.09 firmware, use the official Plextool software to test the M6S read and write: read 487MB/s, write 424MB/s, speed not bad. Check SMART information, Total LBA Written value is about 80GB, it is my installation system and copy some software testing
About after-sales service is also relatively quick and convenient, return shipping does not have to worry about themselves, about 2 to 3 working days to deal with it. However, changing the disk to the replacement disk, but the data is still very important, so I usually develop the habit, what the important file pictures will not be stored on the desktop, to avoid the system disk OVER, the data loss is difficult to do, lose important data If you want to find professional data recovery, you need to spend a little more than the data rescue fee, simply said: The data is priceless! The company's important information or signed electronic contract, etc. I have done to save the NAS on the local hard drive and home, reducing the loss of data loss. Simple to share this return book, I hope it is useful for the need to repair the value of friends
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