As the weather gets hotter, home central air conditioners are favored by many consumers. However, many people may not know that many brands of central air-conditioning have a unique "reporting" system. Some citizens do not know the unspoken rules of this industry, and the address information is preemptively registered, which causes many troubles.
Ms. Wang’s new house is being renovated and is ready to purchase central air conditioning. After selecting a certain brand, she went to several dealers to inquire and found that the central air conditioner with the same brand configuration, the price of each dealer was two or three thousand yuan. Finally, she picked a dealer with lower offer to prepare. Order.
Ms. Wang wants to pay the deposit immediately. Who knows that the dealer told her that she must first report the address of the house, and then check to determine if it can be installed. Ms. Wang is very strange. After many inquiries, the dealer told her that many brands of central air conditioners in the market have a reporting system. If the address of the house is registered by the first dealer, other dealers can no longer grab the order. .
Yesterday, a brand of central air-conditioning related person in Fuzhou, Mr. Xu told reporters that before the customer orders, the air-conditioner dealers will generally ask the customer's name, phone number and address. This is to report to the air-conditioner. The so-called report is that the dealer declares the customer's information to the air-conditioner after contacting the customer, indicating that the customer belongs to himself, so that in the next year or two, the air-conditioning company will not accept the submission from any other dealer. Customer's order. If other dealers use other information to get the goods, the manufacturer finds that the actual installation address does not match the contract address and will not be guaranteed.
"The filing system was first started from a foreign brand central air conditioner. Now many domestic brands also have a reporting system. Brand air conditioner manufacturers mainly aim to prevent dealers from competing to drive down prices and malicious competition." Mr. Xu said that because of the report As for the preparation system, as long as consumers still want to buy the central air conditioner of this brand, they can only purchase from the dealers who have reported the preparation. If the consumer must purchase at another dealer, they will have to pay the previous dealer some fees (paid by the dealer who finally purchased the consumer, but will eventually be passed on to the consumer) to ensure the filing. The interests of the dealer.
The reporter learned that there are currently six or seven types of central air-conditioning brands popular in Fuzhou, and the same brand, the same configuration of central air-conditioning different dealers sometimes quoted a difference of two or three thousand yuan, the price of large central air-conditioning is more different. According to relevant persons in the air-conditioning industry in Fuzhou, the reporting system is the manufacturer's own internal regulations. Some brands' reporting systems may not require the owner's own consent. As long as they know the address of the owner's home, they can report in the manufacturer's system. Some unscrupulous merchants will preemptively report the owner's address and then use the system loophole to earn the difference.
At present, the hidden rules of the central air-conditioning reporting system have been criticized by consumers. Industry insiders suggest that when the public purchases a central air-conditioning inquiry, do not easily disclose the house address, account name and mobile phone number. In addition, when choosing a dealer, don't just look at the price, because the overall cost of the central air conditioner accounts for about 1/4 of the installation cost. If the dealer's offer is very low, but the installation will cut corners, consumers will not be able to pay for it. At the same time, many times the after-sales service of air conditioners is also provided by dealers, so the public must choose qualified and competent dealers.
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